Contact

Email us at webincursion@gmail.com. We answer every message, usually within one business day.

For anything about an existing order, include your order number and we will come back with a straight answer about where your piece is and when it ships.

Follow the drop

Before you write

Delivery: this is a pre-order drop. Pieces are cast after the drop closes and arrive 20 to 30 days from ordering. Shipping is free worldwide and you get tracking by email when your parcel leaves us.

Damage: if your lamp arrives damaged, send a photo within 14 days and we will replace it.